Strategic insight

We spot the pivotal truths that unlock new thinking

Method-agnostic approaches spanning the full range of qualitative and quantitative techniques. From immersive online ethnography and in-person focus groups, to customer segmentations and advanced analytics, every approach is rigorously designed, fielded, facilitated and analysed for fresh insight. We engage all audiences effectively and with empathy – from the general public, decision-makers and senior stakeholders, through to people experiencing extremely vulnerable circumstances.

Our team are talented, industry leading methodologists, practitioners and commentators and we use our expertise and creativity to find the winning insight, the competitive edge, or the breakthrough proposition.

FOUNDATIONAL INSIGHT
BRAND DEVELOPMENT
POLICY, PRODUCT AND SERVICE DEVELOPMENT
SERVICE USER/CUSTOMER EXPERIENCE
TERRITORY AND FRAME IDENTIFICATION
INNOVATION
Stakeholder and reputation research
B2B and B2C Brand development and tracking’
segmentations
Market sizing
APPLIED EVIDENCE REVIEWS
PROGRAMME OR SERVICE EVALUATION
SEMIOTICS AND CULTURAL ANALYSIS
Featured case studies

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